Introduction

The Right to Information (RTI) Act was enacted to empower citizens by providing them the right to access information from public authorities, ensuring transparency and promoting accountability. However, many people face rejection of their RTI applications due to common errors. Understanding these reasons can help applicants submit successful RTI requests. Here are the top 10 reasons for RTI rejection explained in detail, with quick tips on how to avoid these mistakes.

1. Incomplete or Incorrect Application Format

• Why It Gets Rejected: Each government authority may have a specific format for RTI applications, and if this format is not followed, the application can be rejected outright. An RTI application may also be deemed incomplete if it doesn't include essential details such as the applicant’s full name, postal address, or description of the information being sought.
• Common Mistakes: People often skip mentioning necessary details, provide only partial information, or use outdated formats. For example, submitting a handwritten application that is difficult to read or omitting the address can cause problems.
• How to Avoid: Always follow the prescribed format for the specific authority. Provide all required details like your full name, address, and clearly describe the information you seek.

2. Vague or Ambiguous Requests

• Why It Gets Rejected: When the request for information is not clear or is too broad, the Public Information Officer (PIO) may find it difficult to understand what exactly is being asked. This could lead to the application being rejected or being returned with a request for clarification.
• Common Mistakes: Applicants often use vague terms like "all details about the department's work" or "complete records," which can be interpreted in many ways. Authorities may reject these requests because they cannot identify the specific information being sought.
• How to Avoid: Frame your request as specifically as possible. Mention exact dates, documents, or subjects related to the information needed.

3. Requesting Information Exempted Under Sections 8 and 9 of the RTI Act

• Why It Gets Rejected: The RTI Act lists certain categories of information that are exempt from disclosure. This includes information related to national security, foreign relations, intellectual property, and other sensitive areas. Additionally, personal information that invades someone's privacy cannot be disclosed unless it serves a larger public interest.
• Common Mistakes: Many people are unaware of these exemptions and might request information about ongoing investigations, confidential documents, or details that are restricted by law.
• How to Avoid: Be aware of the types of information that are exempt under the RTI Act. If you're unsure, seek expert help to understand whether your request falls under the exempt categories.

4. Seeking Opinions, Clarifications, or Interpretations

• Why It Gets Rejected: The RTI Act only allows citizens to request information that is available in the form of records, documents, or data held by the public authority. It does not permit asking for opinions, interpretations, or explanations from the officials.
• Common Mistakes: People often use RTI to ask questions like "Why was this policy introduced?" or "What does this rule mean?" Such questions go beyond requesting information and seek personal explanations, which are not covered by the RTI Act.
• How to Avoid: Focus your application on requesting factual information or copies of documents. Do not ask questions that seek an explanation or an official's opinion.

5. Non-payment or Incorrect Payment of RTI Fees

• Why It Gets Rejected: Every RTI application must be accompanied by the prescribed fee. If the fee is not paid or the payment method is incorrect (such as sending cash instead of a demand draft), the application will not be processed.
• Common Mistakes: People often miss the fee details, forget to attach the payment, or use an incorrect mode of payment. Different authorities may have different fee structures and accepted payment methods, leading to confusion.
• How to Avoid: Make sure to check the fee requirements for the specific authority and pay using the correct method, such as an Indian Postal Order or online payment.

6. Use of Abusive or Offensive Language

• Why It Gets Rejected: An application containing any offensive, disrespectful, or abusive language may be rejected. The RTI application is a formal document, and the tone should be appropriate.
• Common Mistakes: Frustrated applicants sometimes use harsh or rude language when addressing government authorities, especially if they have faced delays or problems in the past. Such language can lead to outright rejection.
• How to Avoid: Always be polite and maintain a formal tone. Stick to factual language and avoid personal comments or accusations.

7. Applying to the Wrong Public Authority

• Why It Gets Rejected: If the RTI request is submitted to a department that does not possess the requested information, it will be rejected. While the PIO may forward it to the appropriate department, there is no guarantee this will happen.
• Common Mistakes: Many applicants assume that any government office can access all public records, which is not true. Each authority is responsible for a specific set of information.
• How to Avoid: Identify the correct public authority before submitting your application. You can do a bit of research or consult an expert if unsure.

8. Failure to Sign the RTI Application

• Why It Gets Rejected: Your signature serves as an authentication for your RTI request. An unsigned application may be considered invalid and rejected on this basis.
• Common Mistakes: Applicants may forget to sign their applications, especially when submitting multiple documents, or assume that an electronic submission does not require authentication.
• How to Avoid: Always ensure your RTI application is signed before submitting. For electronic submissions, check if a digital signature is needed.

9. Not Mentioning Contact Details Clearly

• Why It Gets Rejected: If your contact information is missing, incomplete, or illegible, the PIO may be unable to send you the requested information or seek clarification if needed.
• Common Mistakes: Failing to include full postal addresses or providing unclear handwriting can result in communication issues. Some people also forget to update their contact information in the application.
• How to Avoid: Make sure all your contact details are complete, accurate, and easy to read. Double-check this information before submission.

10. Exceeding the Word Limit or Including Irrelevant Information

• Why It Gets Rejected: Some authorities impose a word limit for RTI applications. If the application is too lengthy or filled with unnecessary details, the PIO may reject it or ask for resubmission.
• Common Mistakes: Applicants sometimes write lengthy narratives or include information that is not directly related to the RTI request. This can dilute the focus of the request and lead to delays or rejection.
• How to Avoid: Be concise and stick to the relevant facts. Focus on the core details that are necessary to identify the information you seek.

Conclusion

While filing an RTI application may seem straightforward, many people face rejection due to avoidable errors. Understanding these common pitfalls and taking the right steps can increase the chances of a successful outcome. However, the process can still be confusing or time-consuming for many, especially those who are new to it.

If you want to ensure your RTI application is handled correctly from the start, consider using the RTI Support Service by Bima Samadhan. Our experienced team can assist you with drafting precise applications, identifying the correct authority, and fulfilling all procedural requirements. Get expert help to avoid rejection and secure the information you need.

Submit your RTI request with Bima Samadhan today by visiting Bima Samadhan RTI Support Service and let us simplify the process for you.